tiktok官方-店铺售后

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原始内容


name: linkfox-tiktok-shop-return-refund description: TikTok Shop ERP 售后(Return & Refund)业务技能,经 /tiktokShop/developerProxy(appType=erp)转发 Return Refund Open API:获取拒退/拒取消原因(Get Reject Reasons)。依赖 linkfox-tiktok-shop-auth 选店(传 openId;token 后台化,勿手动 refresh)。当用户提到 TikTok 拒退原因、拒绝退款原因、拒绝取消原因、Get Reject Reasons、reject_reasons、return_or_cancel_id、售后拒因列表 时触发。不含授权不含订单查询(用 shop-order);同意/拒绝退货等写操作可后续扩展本 skill。

TikTok Shop ERP 售后(Return & Refund)

本 skill 调用 TikTok Shop 卖家 ERP 售后开放接口。统一经 LinkFox 网关:

linkfox-tiktok-shop-auth  →  openId(选店)
        ↓
POST /tiktokShop/developerProxy
  appType = erp
  openId  = <ERP openId>
  path / method / queryString
        ↓
401 或 token 失效 → 网关自动 refresh 并重试一次

📌 前置依赖linkfox-tiktok-shop-auth 📌 勿手动刷新 token 📌 官方入口:Get Reject Reasons 📌 完整参考:references/apis/<api>.md

Prerequisites

  1. python scripts/check_auth_dependency.py;exit 42 → 先完成 linkfox-tiktok-shop-auth
  2. 需要有效的 return_or_cancel_id(退货单或取消单 ID)。

Core Concepts

概念 说明
path 白名单 return_refund/authorization/
Get Reject Reasons Query:return_or_cancel_id(必填)+ shop_cipher;可选 locale
用途 拒绝退货/取消前,先拉可选拒因列表

Available Scripts

脚本 作用
check_auth_dependency.py 检测 auth skill
return_refund_api.py 具名 API
return_refund_proxy.py 通用 path/method
get_authorized_shops.py shop_cipher
get_reject_reasons.py 拒因列表

Usage Examples

python scripts/get_reject_reasons.py '{
  "openId": "...",
  "return_or_cancel_id": "4035633471902223141"
}'

python scripts/return_refund_api.py '{
  "api": "get_reject_reasons",
  "openId": "...",
  "return_or_cancel_id": "4035..."
}'

Important Limitations

  • 当前以 Get Reject Reasons 为主;搜索退货/同意拒绝等可后续扩展。
  • 不含订单 list/detail(linkfox-tiktok-shop-order)。

FeedbackskillName = linkfox-tiktok-shop-return-refund